Electronic Submission of Documents to the Refugee Protection Division

The Refugee Protection Division (RPD) of the Immigration and Refugee Board of Canada (IRB) has issued a practice notice to allow the submission of documents electronically to the RPD using Canada Post’s epost Connect™ service. Counsel and unrepresented claimants are encouraged to review the practice notice for further details.


“I am pleased that we are now in a position to offer counsel and claimants the option of sending their documents electronically to the RPD. This initiative is in response to feedback received from our stakeholder community and will help facilitate the timely and secure submission of documents.”

Shereen Benzvy Miller, Deputy Chairperson of the RPD, Immigration and Refugee Board of Canada

Quick Facts

  • The use of epost Connect is voluntary. Claimants and counsel retain the option of providing all documents to the RPD by one of the accepted ways set out in the RPD Rules.
  • epost Connect is only to facilitate the submission of documents that are required to be submitted to the RPD under the RPD Rules. Counsel and claimants should continue to contact the appropriate regional office for scheduling inquiries.


Scheduling Inquiries

Please contact the appropriate IRB regional office.

Technical Support for epost Connect

If you are having technical problems with epost Connect, please contact Canada Post’s support service at 1-877-376-1212.

Media Relations

Immigration and Refugee Board of Canada
Telephone: 613-670-6854