Quality performance at the Immigration Appeal Division 2021 to 2022 is now available

​The Immigration and Refugee Board of Canada (IRB) has released its latest quality report for the Immigration Appeal Division (IAD). As one of the strategies under the IRB's Quality Assurance Framework, the IRB's divisions regularly undergo independent quality reviews of a selection of their decisions.

Quality Performance in the Immigration Appeal Division 2020 to 2021 is now available along with a Summary Report. A Management Response and Action Plan (MRAP) has been developed to address areas for improvement.

Report summary

  • 97% of hearings reviewed (68 out of 70) met or exceeded the high-quality standard. 
  • Assessors commented positively about members' support for self-represented appellants, use of plain language, time management, and ability to ensure virtual hearings ran smoothly.
  • The study reviewed 70 randomly-selected appeals finalized between April 1, 2021, and March 31, 2022.
  • The sample was adjusted to ensure proportional representation for region and language of proceeding.