Regions

​Warning – fraudu​lent phon​e calls​

If you received a call from someone claiming to be from the IRB and asking you for money, or payment of any kind, it's a scam. The IRB will never ask you for money. Please report the call to the Canadian Anti-Fraud Centre at 1-888-495-8501. If you are a victim of this scam, please call your local police.

Conditions in Ukraine and​ Afghanistan

​The Immigration and Refugee Board of Canada (IRB) is monitoring the situations in Ukraine and in Afghanistan. The IRB is responsible for deciding claims for refugee protection made from within Canada. It does not:

  • deal with refugee protection claims that are made from outside of Canada;
  • manage Canada’s immigration programs; or
  • provide assistance to Canadian citizens or permanent residents.

To learn more about the supports that are available, and who to ask for help, please visit:

Expand the sections below for detailed contact information for your region.

Eastern

Areas of Coverage:

  • Quebec
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland
  • Nunavut
  • Kingston (Ontario)
  • Ottawa (Ontario)

Refugee Protection Division, Refugee Appeal Division, Immigration Division and Immigration Appeal Division

Guy-Favreau​ Complex
200 René-Lévesque Blvd. West, East Tower, Room 102
Montréal, Quebec
H2Z 1X4                      

Immigration Division 

Please call 514-283-7733 or 1-866-626-8719 with all general inquiries.
You may email the regional office at Mtl.Fax606-SI@irb-cisr.gc.ca if you include your file number (starting with 0018-) in the Subject line.                      

Telephone

​514-283-7733 or 1-866-626-8719                      

Fax

Refugee Protection Division, Immigration Appeal Division: 514-283-0164                      

Immigration Division: 514-496-2252
                      

Refugee Appeal Division: 514-283-0164
                      

Email

Immigration Appeal Division: IRB.IAD-E-SAI.CISR@irb-cisr.gc.ca                      

Refugee Appeal Division: I​RB.RAD-E-SAR.CISR@irb-cisr.gc.ca
                      

Refugee Protection Division: RPDEastern-SPRest@irb-cisr.gc.ca
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.                       


                      

Ce​ntra​l​

Areas of Coverage:

  • Ontario (except Ottawa and Kingston)

Refugee Protection Division, Refugee Appeal Division & Immigration Appeal Division

74 Victoria Street, Suite 400
Toronto, Ontario
M5C 3C7                  

Telephone number: ​416-954-1000 or 1-866-790-0581                  

Immigration Division

385 Rexdale Blvd.
Etobicoke, Ontario
M9W 1R9                  

Telephone number: 1-833-222-0408                   

You may email the regional office at IRB.TorontoID-SIToronto.CISR@irb-cisr.gc.ca if you include your file number (starting with 0003-) in the Subject line.                  

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Fax

Refugee Protection Division & Immigration Appeal Div​ision: 416-954-1165, 416-973-9307 or 416-973-4013                   

Refugee Appeal Division: 416-954-1511                   

Immigration Division: 416-744-4274                   

Email

Immigration Appeal Division: IRB.IAD-C-SAI.CISR@irb-cisr.gc.ca                   

Refugee Appeal Division: IRB.RAD-C-SAR.CISR@irb-cisr.gc.ca                   

Refugee Protection Division: RPDCentral-SPRcentre@irb-cisr.gc.ca​
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.                    

                   

Western

All related documentation for proceedings must be sent to the Vancouver office.                      

Areas of Coverage:

  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Yukon
  • Northwest Territories

300 West Georgia Street, Suite 1600
Library Square
Vancouver, B.C.
V6B 6C9                      

Immigration Division

Please call 604-666-5946 or 1-866-787-7472 with all general inquiries.
You may email the regional office at IRB.Western_ID_detentions-ouest_SI_detention.CISR@irb-cisr.gc.ca if you include your file number (starting with 0001-) in the Subje​ct line.                      

Telephone

604-666-5946 or 1-866-787-7472
                      

Fax

604-666-3043                      

Refugee Appeals: 604-666-9870                      

Email

Immigration Appeal Division: IRB.IAD-WO-SAI.CISR@irb-cisr.gc.ca                      

Refugee Appeal Division: IRB.RAD-W-O-SAR.CISR@irb-cisr.gc.ca​                      

Refugee Protection Division: RPDWestern-SPRouest@irb-cisr.gc.ca​
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.                       

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