The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRB decides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.
IRB front offices are closed
Immigration and Refugee Board of Canada (IRB) front offices are closed. Effective immediately, in-person correspondence (hand-delivery) is no longer accepted.
For the Refugee Protection, Refugee Appeal and Immigration Appeal Divisions, correspondence received by mail, fax, email or epost will be actioned before hearings resume.
Immigration Division only, please continue to send your correspondence by fax to the following numbers:
- Central Region: 416-744-4274
- Eastern Region: 514-496-2252
- Western Region: 604-666-7082
If unable to send correspondence to the
Immigration Division by fax, please contact the registry in your
region to discuss an alternate delivery method
for the Immigration Division correspondence only.
COVID-19: Update for claimants, appellants and representatives
Please note that the following COVID-related measures are now in place, to grant temporary extensions as outlined in the practice notices for filing a:
Fraud Alert: There are reports of fraudulent calls that appear to be from the
#COVID19 Info Service at 1-833-784-4397. Don’t give out personal info if you didn't initiate the call. If you’ve received a suspicious call, contact the Canadian Anti-Fraud Centre
on social media or
*Note their phone lines are closed
This involves making a claim; submitting the necessary documentation; attending a hearing; and finally, awaiting a decision.
Learn about filing a Notice of Appeal and completing your Appellant's Record.
Information on filing a Notice of Appeal and preparing for your appeal hearing.
Information concerning the procedures for Admissibility Hearings and Detention Reviews, as well as legal decisions and guidelines.
Information on making a complaint about the conduct of a member, an unauthorized paid representative or an interpreter.